SEADOs of RCC XI Undergo Basic Training on

July 19 & 20, 2018


 The Department of Labor and Employment, Regional Office XI and the National Conciliation and Mediation Board, Regional Branch No. XI successfully conducted a two-day Basic Training for Single Entry Assistance Desk Officers (SEADOs) at Brokenshire Hotel-Resort and Convention Center on July 19 and 20, 2018.

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This activity aims to continuously capacitate all SEADOs of DOLE Offices and its attached agencies implementing the Single Entry Approach (SEnA) program, namely National Labor Relations Commission (NLRC), Overseas Workers and Welfare Administration (OWWA), Professional Regulations Commission (PRC), Philippine Overseas Employment Authority (POEA), Regional Tripartite Wages and Productivity Board (RTWPB) and NCMB.  In addition, it aims to continuously deliver an effective proactive program in responding to the issues and concerns of both the workers and the employers.

The program started with the overview of the SEnA program and its historical background which was given by Senior LEO Cary Jun P. Montero.

Sonia M. Delfin, Senior LEO of DOLE, RO XI discussed about the general labor standards including those of kasambahay, security guards, construction workers and other special group concerns as well as the labor inspection system vis-à-vis SEnA program.  Delfin mentioned that the joint assessment is now replaced by routine inspection while compliance visit is now called complaint inspection. This was also the old regulatory inspectorate approach.  Likewise, the labor law compliance officers will be named labor inspectors.



Yolibelle S. Aviñante, Senior LEO of DOLE, RO XI presented the Occupational Safety and Health Issues.


Albert A. Bantan, Regional Information Officer II of Employees Compensation Commission (ECC) XI presented the ECC and other social welfare benefits.


On the second day, Oliver C. Jao, Conciliator-mediator of NCMB-RBXI discussed about the SEnA procedure.


The participants were also eager to listen to conciliation-mediation techniques and behavioural and skills requirements which was given by OIC-Dir. of NCMB-RBXI Aerrine Marie R. Reyes.

Supervising Labor and Employment Officer gave the reportorial requirements of SEnA.

Atty. Jason Balais, Assistant Regional Director of DOLE, ROXI made the discussion even more interesting as he presented status of employment and the different types of employment specifically on trilateral arrangements, more so about contractualization and labor-only contracting.


Atty. Rommel Galicia, Labor Arbiter of NLRC-RABXI, likewise, presented actual cases and jurisprudence on the issue of illegal dismissal vis-à-vis constructive dismissal.


The participants appreciated and enjoyed the mock conciliation-mediation, the last part of the program.  Sheila A. Rivera, LIO-designate