RCMBXI Settles Another RFA from BPO


“The branch settled another Request for Assistance (RFA) filed against FOCUSINC Group Corporation on March 24, 2020,” Aerrine Marie R. Reyes, OIC-Director announced today.

Ms. June Angelli Babael, formerly a team leader of the said company sought assistance from this office for money claims and certificate of employment.

Ms. Nancy Lasquite, Single Entry Assistance Desk Officer facilitated conciliation conferences for the parties which then led to settlement of the issues granting Ms. Babael her money claims of more than P28,000 and Certificate of Employment.

Single Entry Approach (SEnA) is a program of the Department of Labor and Employment which facilitates issues or complaints between employee and employer to prevent them from ripening into a full blown labor disputes. It is 30-day mandatory conciliation-mediation process for the purpose of reaching an amicable settlement among contending parties.

FOCUSINC Group Corp. is one of the companies in the Business Process Outsourcing industry in Davao City.