SEADOs in Region XI Gather for

Advanced Training


Davao City – The National Conciliation and Mediation Board-Regional Branch XI and Department of Labor and Employment, Regional Office XI successfully conducted another training dubbed as “Advanced Training for Single Entry Assistance Desk Officers (SEADOs)” on August 9 and 10, 2018 at the Brokenshire Hotel-Resort and Convention Center, Brokenshire Heights, Madapo, Davao City.

This activity is aimed to enhance the knowledge and skills of the previously trained SEADOs of DOLE family.

28 SEADOs were gathered coming from OWWA XI, NLRC RAB XI, DOLE RO XI and NCMB-RBXI.

NCMB-RBXI OIC-Director Aerrine Marie R. Reyes gave the inspirational and welcome remarks.


Former Regional Director Manuel C. Roldan, the first Resource Speaker stated “Understanding is the ultimate goal of communication.  The biggest communication problem is we do not listen to understand, we listen to reply”.

Roldan started his session with a workshop in which he divided the group into three as three tribes with only one king who provides each tribe food. The king gave the tribes two choices, X and Y.  Their choices have corresponding scores based on the formula given by the king.  Results of the activity showed that there is one leading group leaving the other groups with lesser score and zero on the other tribe which means that they have no food to eat.

Hence, the king decided to give them a chance to communicate with other groups through a dialogue and negotiation.

The final outcome was that the two tribes had the same score while the other tribe was one point lesser.

One SEADO shared, “The reason we attained this result is that the three tribes negotiated with each other and the leading tribe is willing to sacrifice.”

His topics, enhancing communication skills and ethics on conciliation-mediation were very relevant for the SEADOs.  More so, they had really a lot of fun while learning from the topics of Dir. Roldan as he was cracking jokes while sharing his actual experience and knowledge in conciliation-mediation.  Roldan was part of NCMB family for seven years which started from day 1 of NCMB.

Conciliator-mediator Oliver C. Jao gave the second topic, the implementing rules and regulations of R.A. 10396.


OIC-Director Aerrine Marie R. Reyes imparted the conciliation-mediation process for SEADOs.



In the following day, Ms. Nancy L. Lasquite, Supervising Labor and Employment Officer presented the reportorial requirements of SEnA.


Atty. Jason P. Balais, Assistant Regional Director of DOLE, RO XI presented the updates on jurisprudence on representation issues, regularization, labor standards and termination of employment.  He cited several Supreme Court decisions which were very much related to the current trends of labor issues and problems.

The two-day activity ended with the sharing of best practices and actual experiences of SEADOs. Sheila A. Rivera

5 6